Role of Organizational Culture in Internet Technology Adoption: An Empirical Study

The Technology Acceptance Model, popularly known as the TAM, has been widely used in the information systems literature to explain individual adoption of information technology. In the 1990’s a number of studies either extended the model by identifying antecedents to technology acceptance or have replicated and validated the model. But few studies have examined the role of organization culture in the acceptance of technology. In this paper, we use the Technology Acceptance Model to examine acceptance of Internet technology in a government agency in India. We examine the role of organizational culture in technology acceptance, that is, we consider organizational culture values to be antecedents of TAM. We found that organizational culture has a significant impact on Internet technology adoption.