共同创造
价值(数学)
铅(地质)
价值创造
定性研究
价值捕获
扎根理论
营销
结果(博弈论)
业务
实证研究
公共关系
社会学
经济
政治学
微观经济学
产业组织
认识论
社会科学
计算机科学
哲学
地质学
机器学习
地貌学
作者
Henna Järvi,Anni‐Kaisa Kähkönen,Hannu Torvinen
标识
DOI:10.1016/j.scaman.2018.01.002
摘要
Value co-destruction is a possible outcome of business, public and consumer collaboration. We examine reasons that lead to value co-destruction and when these reasons emerge. Since previous research on the topic is limited, our research approach is abductive qualitative research. The empirical data emerges from 19 semi-structured interviews conducted in seven organizations operating in Finland. Results indicate that value co-destruction emerges due to eight reasons. Our empirically grounded framework for value co-destruction demonstrates when these reasons emerge (before or after the collaboration or interaction) or they are time-independent. Results provide important insights for academics and managers into how value co-creation efforts can have negative outcomes and at what stage each reason is more likely to happen.
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