Traceability is one way to ensure food supply chain transparency. However, when food is produced by family farmers, especially in communities with low levels of education and a lack of TI infrastructure, traceability becomes a major challenge. This article verified the adequacy of the family farmer to the traceability of the food production chain through the application of a multiple case study in Alto Tietê region, Brazil. The results showed that most farmers have an incomplete elementary education (55%), largely work alone in production, and are unable to carry out traceability due to the lack of pesticide registration, which makes implementation unfeasible even if the community has IT infrastructure.