分类学(生物学)
知识管理
透明度(行为)
感知
战略联盟
战略规划
业务
社会学
营销
控制(管理)
组织结构
价值(数学)
战略管理
计算机科学
组织文化
面子(社会学概念)
高级管理人员
组织绩效
作者
Grzegorz Leszczyński,Piotr Gaczek,Andréas Munzel
出处
期刊:Technovation
[Elsevier BV]
日期:2026-02-27
卷期号:153: 103519-103519
标识
DOI:10.1016/j.technovation.2026.103519
摘要
Artificial intelligence (AI) holds significant promise for enhancing business decision-making, yet managers differ in their perceptions and approaches to collaborating with AI systems. Organizations thus face a managerial challenge: how to account for individual AI collaboration orientations to maximize the benefits of human–AI collaboration while addressing fears of replacement. This study develops a taxonomy of AI collaboration orientations among marketing decision-makers, based on survey data from 472 professionals. A person-centered analysis reveals four distinct profiles: AI Trailblazers, who view AI as a strategic partner; AI Strategists, who balance AI insights with human judgement; Pragmatic Adopters, who value efficiency but remain cautious; and AI Skeptics, who express concerns over sense of control and transparency. These orientations are shaped by collaboration preferences, sense of control, explainability, and organisational support. We also find that managers in organizations that promote AI experimentation report greater satisfaction with market performance. This study advances research on AI trust, human–AI collaboration, and managerial technology adoption. The taxonomy offers firms a practical tool to assess and support AI collaboration readiness and to develop adaptive leadership in an evolving digital environment. • Managerial differences in approaching AI collaboration remain underexplored. • Four distinct AI collaboration orientations emerge among marketing decision-makers. • AI Trailblazers and AI Strategists show the highest levels of strategic engagement. • Collaboration preferences, agency, and transparency shape adoption mindsets. • Organizational support for AI experimentation boosts performance satisfaction.
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