Detecting Product Adoption Intentions via Multiview Deep Learning

计算机科学 卷积神经网络 社会化媒体 产品(数学) 水准点(测量) 人工智能 代表(政治) 价值(数学) 透视图(图形) 光学(聚焦) 机器学习 新产品开发 深度学习 数据科学 情报检索 自然语言处理 特征学习 万维网 数学 营销 业务 物理 法学 光学 地理 政治学 政治 大地测量学 几何学
作者
Zhu Zhang,Xuan Wei,Xiaolong Zheng,Qiudan Li,Daniel Zeng
出处
期刊:Informs Journal on Computing [Institute for Operations Research and the Management Sciences]
卷期号:34 (1): 541-556 被引量:26
标识
DOI:10.1287/ijoc.2021.1083
摘要

Detecting product adoption intentions on social media could yield significant value in a wide range of applications, such as personalized recommendations and targeted marketing. In the literature, no study has explored the detection of product adoption intentions on social media, and only a few relevant studies have focused on purchase intention detection for products in one or several categories. Focusing on a product category rather than a specific product is too coarse-grained for precise advertising. Additionally, existing studies primarily focus on using one type of text representation in target social media posts, ignoring the major yet unexplored potential of fusing different text representations. In this paper, we first formulate the problem of product adoption intention mining and demonstrate the necessity of studying this problem and its practical value. To detect a product adoption intention for an individual product, we propose a novel and general multiview deep learning model that simultaneously taps into the capability of multiview learning in leveraging different representations and deep learning in learning latent data representations using a flexible nonlinear transformation. Specifically, the proposed model leverages three different text representations from a multiview perspective and takes advantage of local and long-term word relations by integrating convolutional neural network (CNN) and long short-term memory (LSTM) modules. Extensive experiments on three Twitter datasets demonstrate the effectiveness of the proposed multiview deep learning model compared with the existing benchmark methods. This study also significantly contributes research insights to the literature about intention mining and provides business value to relevant stakeholders such as product providers.
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