Driving brand evangelism by Unleashing the power of branding and sales management practices

布道 业务 功率(物理) 营销 企业品牌 品牌管理 广告 政治学 量子力学 物理 法学
作者
Farooq Ahmed Jam,Tariq Iqbal Khan,Justin Paul
出处
期刊:Journal of Business Research [Elsevier BV]
卷期号:190: 115214-115214 被引量:8
标识
DOI:10.1016/j.jbusres.2025.115214
摘要

In today’s competitive market, brand evangelism is pivotal for brand success. This study delves into how corporate brand image, sales management practices, and salesperson-brand alignment impact brand evangelism. It also looks at how brand associations mediate these links and how consumer adoption of digital technologies can moderate these effects. The research takes a quantitative approach, gathering data from Pakistani electronics consumers via a multistage cluster sampling method. Using structural equation modeling and regression analysis, the results highlight the significance of building a strong brand image, implementing effective sales strategies, and ensuring alignment between sales reps and the brand. The study also reveals that brand associations mediate connections between independent variables and brand evangelism, underscoring the importance of consumer perceptions and brand associations. Moreover, the influence of brand associations on brand evangelism may vary with the extent of digital technology adoption among consumers. This emphasizes the importance for marketers to utilize digital platforms and channels to boost brand advocacy efforts. Thus, by grasping the drivers of brand advocacy and the role of brand associations, marketers can formulate effective strategies to nurture brand evangelists and cultivate positive consumer engagement.
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