User Experience for Digitalized and Smart Cockpits and Cabins of Next-gen Mobility

<div class="section abstract"><div class="htmlview paragraph">This SAE Edge Research Report explores advancements in next-generation mobility, focusing on digitalized and smart cockpits and cabins. It offers literature review, examining current customer experiences with traditional vehicles and future mobility expectations. Key topics include integrating smart cockpit and cabin technologies, addressing challenges in customer and user experience (UX) in digital environments, and discussing strategies for transitioning from traditional vehicles to electric ones while educating customers.</div><div class="htmlview paragraph"><b>User Experience for Digitalized and Smart Cockpits and Cabins of Next-gen Mobility</b> covers both on- and off-vehicle experiences, analyzing complexities in developing and deploying digital products and services with effective user interfaces. Emphasis is placed on meeting UX requirements, gaining user acceptance, and avoiding trust issues due to poor UX. Additionally, the report concludes with suggestions for improving UX in digital products and services for future mobility, offering a summary of insights and actionable recommendations to enhance the UX in automotive technologies. Understanding the correlation between UX, user acceptance, and market success from a UX, design, and human-factor perspective will assist companies in creating customer-facing next-gen products.</div><div class="htmlview paragraph"><a href="https://www.sae.org/publications/edge-research-reports" target="_blank">Click here to access the full SAE EDGE</a>^TM<a href="https://www.sae.org/publications/edge-research-reports" target="_blank"> Research Report portfolio.</a></div></div>