Compassion through technology: Digital empathy concept analysis and implications in nursing

This concept analysis underscores the vital role of digital empathy in telehealth nursing. By incorporating its attributes and antecedents, healthcare organizations can enhance patient outcomes and foster supportive, patient-centered environments. Addressing measurement and technological gaps will be pivotal in fully realizing the benefits of digital empathy in telehealth. Actionable recommendations include implementing targeted training, developing standardized tools, and leveraging artificial intelligence advancements to enhance empathetic communication in telehealth.