Does using artificial intelligence assistance accelerate skill decay and hinder skill development without performers’ awareness?

多学科方法 认知 透视图(图形) 认知技能 心理学 任务(项目管理) 计算机科学 知识管理 人工智能 工程类 社会科学 系统工程 神经科学 社会学
作者
Brooke N. Macnamara,Ibrahim Berber,M. Cenk Çavuşoğlu,Elizabeth A. Krupinski,Naren Nallapareddy,Noelle E. Nelson,Philip J. Smith,Amy L. Wilson-Delfosse,Soumya Ray
出处
期刊:Cognitive Research: Principles and Implications [Springer Nature]
卷期号:9 (1)
标识
DOI:10.1186/s41235-024-00572-8
摘要

Abstract Artificial intelligence in the workplace is becoming increasingly common. These tools are sometimes used to aid users in performing their task, for example, when an artificial intelligence tool assists a radiologist in their search for abnormalities in radiographic images. The use of artificial intelligence brings a wealth of benefits, such as increasing the efficiency and efficacy of performance. However, little research has been conducted to determine how the use of artificial intelligence assistants might affect the user’s cognitive skills. In this theoretical perspective, we discuss how artificial intelligence assistants might accelerate skill decay among experts and hinder skill acquisition among learners. Further, we discuss how AI assistants might also prevent experts and learners from recognizing these deleterious effects. We then discuss the types of questions: use-inspired basic cognitive researchers, applied researchers, and computer science researchers should seek to answer. We conclude that multidisciplinary research from use-inspired basic cognitive research, domain-specific applied research, and technical research (e.g., human factors research, computer science research) is needed to (a) understand these potential consequences, (b) design artificial intelligence systems to mitigate these impacts, and (c) develop training and use protocols to prevent negative impacts on users’ cognitive skills. Only by answering these questions from multidisciplinary perspectives can we harness the benefits of artificial intelligence in the workplace while preventing negative impacts on users’ cognitive skills.
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