共同创造
定性研究
知识管理
业务
过程(计算)
医疗保健
产品(数学)
公共关系
服务提供商
服务(商务)
在线社区
营销
互联网隐私
社会学
万维网
计算机科学
政治学
操作系统
法学
社会科学
数学
几何学
作者
Julia Amann,Sara Rubinelli
摘要
Background: The use of online communities to promote end user involvement and co-creation in the product and service innovation process is well documented in the marketing and management literature. Whereas online communities are widely used for health care service provision and peer-to-peer support, only little is known about how they could be integrated into the health care innovation process.
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