Design Thinking: From Empathy to Evaluation

This chapter introduces methods and approaches for design thinking as the main drivers in developing the ability to identify critical problems in a given situation. This problem identification represents the opportunities for design intervention and creative solutions to a range of possible scenarios and practical applications. The chapter also develops the students' understanding of design as an iterative process involving empathy, ideation and prototypes to test and evaluate concepts and solutions to a wide variety of identified problems.