Human-centered design and development framework for autonomous inspection robot systems in Lean Construction 4.0

Purpose The construction industry is undergoing a transformation driven by the need to optimize workflow, maximize value and eliminate waste – principles outlined in the transformation-flow-value (TFV) model, widely regarded as the theoretical cornerstone of Lean Construction. Lean Construction 4.0 builds upon these principles by integrating advanced technologies and digitalization to create a more efficient, responsive and human-centered construction process. Within this context, autonomous inspection robot systems hold immense potential to transform the construction industry by automating essential tasks that are often hazardous and non-value-adding. Design/methodology/approach This paper introduces a human-centered design framework for autonomous inspection robot systems, which is validated through a case study, addressing the need for human-centered design, value-driven development, adaptability and information flow management in robot-driven system development. Findings A case study demonstrates the framework's application, showing that the robot inspection system significantly improved usability, enhanced information flow efficiency, minimized human involvement in hazardous inspection tasks and increased value generation. Originality/value The framework integrates principles of human-centered design, lean startup methodology and agile development, guiding developers through four distinct phases: empathize and define, ideate and prototype, develop and deploy and monitor and improve.