How comprehensive is post-occupancy feedback on school buildings for architects? A conceptual review based upon Integral Sustainable Design principles

This review contributes to the debate regarding feedback needed by architects and building designers to improve the sustainability of their building designs. It utilizes the Integral Sustainable Design framework to harness a more comprehensive definition of sustainability to examine the breadth of currently possible feedback to building designers. The review acknowledges the multiple stakeholders that partake in different stages of a building project and focusses specifically on feedback from completed buildings for architects and designers. This review has endeavoured to summarize the range of current feedback which may be available to architects and draw conclusions regarding the usefulness of some of the assessment methods. There are some aspects of sustainability that have well developed and agreed feedback measures, such as energy use, embodied energy, and Indoor Air Quality. Other aspects about which there has been some research but no agreement on feedback include feeling safe, ecosystem services, and inclusiveness. This review reveals important feedback aspects not covered by either research, sustainability ratings schemes or post occupancy evaluation methods. Indeed, there are many aspects of the sustainability of school buildings about which very little is known, such as physical externalities and community services and the building's effect on socialisation and sense of place. Direct feedback in these areas will increase the pace of sustainability improvement in school design. However, further research is required to determine aspects about which architects desire feedback, would find most useful and to develop efficient feedback methods.