Managing organisations : new challenges and perspectives

I. FOUNDATIONS OF MANAGEMENT. 1. Managers and Management. 2. The Evolution of Management Thought. 3. The External Environment of Organisations. 4. Decision Making: The Essence of the Manager's Job. II. LEADING AND STRATEGY. 5. Foundations of Planning. 6. Strategic Planning and Management. 7. Planning Tools and Techniques. III. ORGANISING FOR STABILITY AND CHANGE. 8. Foundations of Organizing. 9. Organisations and Job Design. 10. Human Resource Management. IV. LEADING FOR EFFICIENCY AND EFFECTIVENESS. 11. Foundations of Individual and Group Behaviour. 12. Motivating Employees. 13. Leadership. 14. Leading Through Communication and Interpersonal Skills. 15. Managing Change. V. CONTROLLING FOR PRODUCTIVITY. 16. Foundations of Control. 17. Information Control Systems. 18. Operations Management. VI. EMERGING MANAGEMENT STRATEGIES. 19. International Management: Responding to a Global Environment. 20. Social Responsibility and Managerial Ethics. Appendix. Glossary.