公共部门
业务
政府(语言学)
知识管理
透视图(图形)
信息技术
技术接受与使用的统一理论
公共关系
电子政务
营销
信息和通信技术
计算机科学
期望理论
政治学
管理
经济
操作系统
万维网
哲学
语言学
人工智能
法学
作者
Mariem Ben Rehouma,Sara Hofmann
标识
DOI:10.1145/3209281.3209311
摘要
Government employees' adoption of IT is a critical factor for the success of IT implementation in the public sector. However, research has neglected the internal perspective in this field. This literature review examines 28 articles dealing with factors influencing government employees' adoption of IT. Our main findings reveal that other perspectives, which do not examine conventional models such as TAM or UTAUT, provide also interesting insights into IT-adoption in the public sector with identifying of significant factors based on public sector specifics. These include technological, individual, organizational, managerial, environmental, trusts and demographic factors. We propose a comprehensive model for employees' IT adoption in the public sector based on this taxonomy, and recommend future research to examine its validity. Further research needs are summarized in our research agenda.
科研通智能强力驱动
Strongly Powered by AbleSci AI