Use of teleconsultations

Consultations with doctors are the most frequent contact most people have with health services and provide an entry point for subsequent medical treatment. Consultations can take place in different settings and are increasingly online. COVID‑19 has had a substantial impact on how people consult doctors. Stay-at-home orders and the suspension of non-urgent care contributed to fewer in-person doctor consultations, which was partly offset by increased teleconsultations.