Transactive Memory Systems, Conflict, Size and Performance in Teams

Drawing on transactive memory theory, we propose that transactive memory systems (TMS) operate as a meta-resource that enhances team performance directly by generating resource surpluses and indirectly by diminishing the unnecessary expenditure of resources on intermember conflict. We also propose that -this mediated relationship is moderated by team size. In conceptualizing TMS as a meta-resource, we advance a theoretical model which posits a critical role for TMS in preventing resource losses stemming from dysfunctional member interactions. This model also helps to explain the performance benefits observed in previous TMS research and the boundary conditions exerted by group size.