自治
透视图(图形)
营销
计算机科学
消费者行为
决策论
价值(数学)
心理学
业务
人工智能
微观经济学
经济
机器学习
政治学
法学
作者
Yuejiao Fan,Xianggang Liu
标识
DOI:10.3389/fpsyg.2022.1009173
摘要
Although related studies have examined the impact of different images of artificial intelligence products on consumer evaluation, exploring the impact on consumer purchase decisions from the perspective of algorithmic decision autonomy remains under-explored. Based on the self-determination theory, this research discusses the influence of the agent decision-making role played by different AI algorithmic decision autonomy on consumer purchase decisions. The results of the 3 studies indicate that algorithmic decision autonomy has an inverted U-shaped effect on consumer's purchase decisions, consumer's self-efficacy mediates the relationship between algorithmic decision autonomy and purchase decisions, and consumer's power distance moderates the relationship between algorithmic decision autonomy, self-efficacy, and purchase decisions. The research results can provide references for marketers, retailers, algorithm designers, and other parties to formulate algorithm marketing strategies, make AI algorithm decisions better serve consumers, and achieve value co-creation with consumers.
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