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Distressed and distracted by COVID-19 during high-stakes virtual interviews: The role of job interview anxiety on performance and reactions.

心理学 焦虑 沉思 情绪衰竭 社会心理学 工作面试 感知 大流行 2019年冠状病毒病(COVID-19) 应用心理学 倦怠 临床心理学 发展心理学 认知 医学 精神科 病理 神经科学 传染病(医学专业) 疾病
作者
Julie M. McCarthy,Donald M. Truxillo,Talya N. Bauer,Berrin Erdoğan,Yiduo Shao,Mo Wang,Josh Liff,Cari Gardner
出处
期刊:Journal of Applied Psychology [American Psychological Association]
卷期号:106 (8): 1103-1117 被引量:26
标识
DOI:10.1037/apl0000943
摘要

Employers have increasingly turned to virtual interviews to facilitate online, socially distanced selection processes in the face of the COVID-19 pandemic.However, there is little understanding about the experience of job candidates in these virtual interview contexts.We draw from Event System Theory (Morgeson et al., 2015) to advance and test a conceptual model that focuses on a high-stress, high-stakes setting and integrates literatures on workplace stress with literatures on applicant reactions.We predict that when applicants ruminate about COVID-19 during an interview and have higher levels of COVID-19 exhaustion, they will have higher levels of anxiety during virtual interviews, which in turn relates to reduced interview performance, lower perceptions of fairness, and reduced intention to recommend the organization.Further, we predict that three factors capturing COVID-19 as an enduring and impactful event (COVID-19 duration, COVID-19 cases, COVID-19 deaths) will be positively related to COVID-19 exhaustion.We tested our propositions with 8,343 job applicants across 373 companies and 93 countries/regions.Consistent with predictions, we found a positive relationship between COVID-19 rumination and interview anxiety, and this relationship was stronger for applicants who experienced high (vs.low) levels of COVID-19 exhaustion.In turn, interview anxiety was negatively related to interview performance, fairness perceptions, and recommendation intentions.Moreover, using a relevant subset of the data (n=6,136), we found that COVID-19 duration and deaths were positively related to COVID-19 exhaustion.This research offers several insights for understanding the virtual interview experience embedded in the pandemic and advances the literature on applicant reactions.

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