业务
信息需求
信息质量
营销
质量(理念)
信息系统
人口
探索性分析
旅游行为
探索性因素分析
探索性研究
信息管理
计算机科学
服务(商务)
知识管理
运输工程
数据科学
工程类
环境卫生
医学
社会学
哲学
万维网
电气工程
认识论
人类学
作者
Li Tang,Chinh Q. Ho,David A. Hensher,Xuejun Zhang
标识
DOI:10.1016/j.tbs.2022.03.006
摘要
Advanced Traveller Information Systems (ATIS) play a critical role in travel planning; however, relatively little is known about people’s overall information needs in urban areas. This study aims to investigate urban traveller’s information demand as to the quantities, categories and levels as well as gain a deeper understanding of the drivers of demand for information. A two-stage approach, combining exploratory factor analysis with ordered probit is implemented to analyse multi-dimensional and inter-related information alternatives. An empirical analysis was conducted using a survey of 253 face-to-face interviews, collected in 2015 in Chengdu, China. The results indicate that demand is generally higher for public transport/road usage and real-time information. Traveller’s information needs also vary significantly across types, timing of acquisition and population segments. The findings suggest that merging and providing high quality information relating to travel time saving, knowledge gaining and uncertainty reducing in a single digital app is likely to deliver greater commercial opportunities to information/mobility service providers. The implications for policy and travel demand management are also provided.
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