Interventions to Prepare and Support New Graduate Nurses for Responding to Workplace Violence: A Scoping Review

心理干预 心理学 包裹体(矿物) 护理部 工作场所暴力 职业安全与健康 职场欺凌 侵略 毒物控制 人为因素与人体工程学 定性性质 应用心理学 自杀预防 医学教育 应对(心理学) 伤害预防 定性研究 梅德林 医学 专业发展 临床心理学 组织文化 认知 作业疗法 测量数据收集 产业与组织心理学
作者
Mengting Zhang,Min He,Yifan Wu,Renting Xie,Zhiping Liu,Fiona Timmins,Junjie Shi,Yongchao Hou
出处
期刊:Research in Nursing & Health [Wiley]
标识
DOI:10.1002/nur.70119
摘要

Workplace violence remains a pervasive occupational hazard in nursing, with new graduate nurses being particularly at risk during their transition to professional practice. Limited authority, inadequate coping resources, and low confidence in managing aggression contribute to their vulnerability. This scoping review maps interventions designed to prepare and support new graduate nurses in responding to Type II (patient/visitor-initiated) and Type III (colleague-initiated) workplace violence. Following the Arksey and O'Malley framework and guided by the Joanna Briggs Institute methodology, five electronic databases (PubMed, Embase, CINAHL, Scopus, and Web of Science) were searched. Thirteen studies met the inclusion criteria, comprising two focused exclusively on Type II violence, nine on Type III violence, and two addressing both types. The identified interventions primarily encompassed educational strategies (e.g., cognitive rehearsal training and transition programs) and organizational strategies (e.g., mentorship, reporting systems, and institutional safety policies). Quantitative measures showed limited reductions in violence incidence, while qualitative data consistently demonstrated improved confidence, recognition skills, and self-efficacy. Marked heterogeneity in outcome measurement precludes direct comparison across studies. Existing interventions effectively enhance new graduate nurses' self-efficacy and confidence in responding to workplace violence, yet have shown limited impact on violence occurrence itself. This suggests that while educational interventions can strengthen individual preparedness, meaningful reductions in workplace violence require broader organizational and perpetrator-focused strategies, alongside standardized measurement approaches capable of capturing change across different outcome domains.
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