Responding to Causal Uncertainty Through Abstract Thinking

The need to understand causality is a powerful motivator. As a result, causal uncertainty, or the sense of not knowing why something happened, can lead to negative psychological consequences and thus activate cognitive processes that can help reduce causal uncertainty. Here, we review the literature that focuses on the relationship between causal uncertainty and abstract thinking. Research shows that causal uncertainty spontaneously motivates people to think more abstractly. This cognitive process has important implications in other domains, such as communication and leadership. For example, when individuals tune in to others on social media during times of causal uncertainty, they prefer more abstract messages, especially when those messages come from socially prominent sources (e.g., leaders). Furthermore, research shows that abstract thinking reduces causal uncertainty by simplifying how causal relationships are cognitively represented. We discuss how these findings relate to previous research and propose directions for future research on the basis of remaining questions.