Emotional labour behavior of nursing students: A qualitative study

This study aimed to determine the opinions of nursing students on emotional labor behavior.It is of importance to teach emotional labor behavior to nursing students, the nurses of the future.The research has a phenomenological qualitative design.Participants consisted of 20 nursing students who were in face-to-face communication with patients in clinical practice. The Standards for Reporting Qualitative Research (COREQ) was used to report this research.Considering the theoretical structure of the subject, emotional labor behavior was examined under three main themes: surface acting, deep acting, and genuine acting.Emotional labor behavior affects students' approach to patients and performance in clinical practice. Education has a supportive effect on the management of emotions and the guidance of the clinical environment and clinical services.