2019年冠状病毒病(COVID-19)
旅游
大流行
刺激(心理学)
现象
2019-20冠状病毒爆发
社会心理学
广告
心理学
人格
严重急性呼吸综合征冠状病毒2型(SARS-CoV-2)
消费者行为
业务
认知心理学
政治学
医学
疾病
病理
病毒学
爆发
传染病(医学专业)
物理
量子力学
法学
生物
标识
DOI:10.1080/10548408.2021.2006858
摘要
The COVID-19 pandemic has hampered consumers’ psychological well-being and the travel industry. Secondary evidence suggests a revenge travel phenomenon. This study theorizes and empirically demonstrates that nostalgia helps consumers cope with pandemic distress and cultivates the desire for leisure travel. Drawing on the Stimulus-Organism-Response (SOR) framework, consumer perceived severity of COVID-19 (stimulus) triggers nostalgia (organism), which increases the desire for leisure travel (response). The effect of nostalgia on desire to travel is robust when manipulated via a marketing communication (ad-hoc experiment). This study further explains travel pursuit heterogeneity with the interaction of a consumer’s approach-avoidance motivation system and traveler personality.
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