可靠性
业务
合法性
委派
公共关系
执行
政府(语言学)
战略规划
政治
服务(商务)
自治
顺从(心理学)
中国
公共行政
过程(计算)
地方政府
控制(管理)
营销
民间社会
平衡(能力)
战略控制
战略领导
公共服务
非营利部门
会计
作者
Shiqi Peng,Hui Li,Zhiyuan Yu,Cheryl Hiu‐kwan Chui
摘要
ABSTRACT Social service nonprofits (SSNs) are often subject to institutional pressures to gain legitimacy and credibility from the government. While previous research has explored nonprofits' strategic responses and the factors that shape organizational behaviors in response to government regulations, little is known about how SSNs strategize to respond in non‐Western contexts where civil society is comparatively restricted. Drawing on 21 in‐depth interviews with nonprofit managers in Shanghai, China, we examined the strategic responses employed by SSNs to manage and navigate the government‐sponsored accreditation system, an evaluation process that rates nonprofits' performance from 1A to 5A. Findings identify three strategic responses: pursuing, compromising, and avoiding , shaped by organizational (evaluation capacity, political connections) and field‐level (isomorphic sector development, enforcement barriers) factors. These findings suggest that SSNs balance compliance and autonomy by building internal capacity and establishing political ties to secure legitimacy, while mitigating the costs of state‐imposed evaluation. This study offers new insights into nonprofit strategic management in restrictive institutional environments.
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