简编
独创性
民族中心主义
营销
国际营销
消费者民族中心主义
价值(数学)
市场调研
服务营销
消费者行为
业务
社会学
心理学
服务(商务)
社会心理学
计算机科学
定性研究
社会科学
考古
机器学习
历史
作者
Mahesh N. Shankarmahesh
标识
DOI:10.1108/02651330610660065
摘要
Purpose To provide an integrative review of the antecedents and consequences of consumer ethnocentrism (CET). Design/methodology/approach A comprehensive review of works on CET to date is put forward. An integrative framework and a detailed summary table are provided. Findings Four categories of antecedents, namely, socio‐psychological, political, economic and demographic are gathered from the literature. Direct consequences and indirect consequences through relevant mediators and moderators are identified. Future research directions are offered. Practical implications The compendium of antecedents and consequences of CET can be used by international marketing managers for their segmentation and target marketing strategies. Originality/value As new vistas emerge for furthering international trade in goods and services, this paper provides a timely review and an integrative framework of existing research on CET, its antecedents and consequences. This paper contributes to the marketing discipline both by integrating a wide body of research on an important international marketing topic and by offering broad avenues for further research.
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