医学
多学科方法
等待列表
医疗急救
患者满意度
择期手术
急诊医学
家庭医学
外科
社会科学
社会学
移植
作者
Ann J. Sutcliffe,Anne Potter
出处
期刊:Nursing Standard
[Royal College of Nursing]
日期:2002-02-06
卷期号:16 (21): 39-42
被引量:6
标识
DOI:10.7748/ns2002.02.16.21.39.c3151
摘要
Patients at Grampian University Hospitals NHS Trust undergoing elective orthopaedic surgery were traditionally admitted two days before surgery for tests and medical assessment. However, patient education was not optimal and problems detected could result in delays and cancellations. A multidisciplinary pre-admission clinic was established to address these issues. In the four years the clinic has been running, 97 per cent of patients given appointments have attended. The number of inpatient cancellations has been reduced and waiting list management is good. Patients are given clear information and have time to absorb it. Results of a pilot patient satisfaction survey were encouraging. There are plans to expand the service, which currently covers just over half of all admissions for major joint surgery.
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