RiRiShun Logistics: Home Appliance Delivery Data for the 2021 Manufacturing & Service Operations Management Data-Driven Research Challenge

To support the 2021 Manufacturing & Service Operations Management (M&SOM) Data-Driven Research Challenge, RiRiShun Logistics (a Haier group subsidiary focusing on logistics service for home appliances) provides MSOM members with logistics operational-level data for data-driven research. This paper provides a detailed description of the data associated with over 14 million orders from 149 clients (the consigners) associated with 4.2 million end consumers (the recipients and end users of the appliances) in China, involving 18,000 stock keeping units operated at 103 warehouses. Researchers are welcomed to develop econometric models, data-driven optimization techniques, analytical models, and algorithm designs by using this data set to address questions suggested by company managers. History: This paper has been accepted as part of the 2021 M&SOM Data-Driven Research Challenge. Funding: This work was supported by the National Natural Science Foundation of China [Grants 72091215/72091210, 71871207, 71991464/71991460, and 71921001]. Supplemental Material: Data and the online appendix are is available at https://doi.org/10.1287/msom.2021.0994 .