员工声音
心理学
资源节约理论
压力源
透视图(图形)
社会心理学
工作表现
考试(生物学)
创造力
应用心理学
压力(语言学)
组织行为学
工作满意度
临床心理学
计算机科学
语言学
生物
哲学
古生物学
人工智能
作者
Thomas W. H. Ng,Daniel C. Feldman
摘要
Summary Although voice (i.e. expressing change‐oriented ideas and suggestions) has frequently been investigated as a way for workers to reciprocate to their employers for the positive treatment they receive, much less is known about how workers use voice to deal with stress. This study takes a conservation of resources perspective to examine the relationships among workplace stress, voice behavior, and job performance. We first examined the strength of relationships of three major groups of workplace stressors and strains (job based, social based, and organization based) with voice behavior. We then examined the relationships of voice behavior with performance variables (e.g. in‐role performance and creativity) to investigate how voice may help workers preserve or accumulate resources to enhance their performance. The meta‐analytic findings presented here provide support for a negative relationship between workplace stress and voice and a positive relationship between voice behavior and performance outcomes. Copyright © 2011 John Wiley & Sons, Ltd.
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