营销
忠诚
关系营销
心理学
市场调研
业务
社会心理学
市场营销管理
作者
Iiro Jussila,Anssi Tarkiainen,Marko Sarstedt,Joseph F. Hair
标识
DOI:10.1080/10696679.2015.1002330
摘要
Psychological ownership has emerged as an important predictor of workplace motivations, attitudes, and behaviors. While components of psychological ownership theory have been recently adapted to marketing contexts as well, much remains to be done. With a more comprehensive application and use of psychological ownership theory in marketing, additional understanding and explanation could be provided for many of the key phenomena, such as customer satisfaction, loyalty, word-of-mouth, and willingness to pay. In this article, we focus on individual psychological ownership–associated concepts and evidence with implications for research in marketing. Our work offers multiple avenues for future research focused on, but not limited to, marketing contexts.
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