Frontiers in Operations: Battery as a Service: Flexible Electric Vehicle Battery Leasing

Problem definition: The electric vehicle (EV) manufacturer NIO adopts a swappable-battery design and a battery-leasing business model known as battery as a service (BaaS). It recently introduced flexible battery leasing, which allows customers to temporarily up-/downgrade their primary leased batteries based on the needs for range. We investigate whether this business model innovation is viable, namely whether introducing flexible battery leasing in BaaS could benefit the manufacturer, the customers, and the environment compared with simple battery leasing. Methodology/results: Adopting a game-theoretical model, we find that introducing flexible battery leasing in BaaS can simultaneously improve the manufacturer profit as well as reduce the total customer cost and the total battery capacity. Such win-win-win outcomes generally occur for large high-capacity battery ranges and moderate high-capacity battery costs—both consistent with the ongoing trend in the EV industry and a model-calibration exercise. We further show that this key finding is robust for correlated regular and peak needs for range and when launching BaaS with flexible battery leasing and that if the manufacturer was to choose a high-capacity battery range for flexible battery leasing, it would choose one such that battery reallocation alone can meet all battery up-/downgrade demand without acquiring additional batteries. Managerial implications: Our findings confirm that flexible battery leasing can be a viable BaaS business model innovation and offer insights into when this may be the case. This insight strengthens the strategic support for EV manufacturers’ potential adoption of the swappable-battery design and the BaaS model, and it may inform their operating policies to implement flexible battery leasing. History: This paper has been accepted in the Manufacturing & Service Operations Management Frontiers in Operations Initiative. Supplemental Material: The online appendix is available at https://doi.org/10.1287/msom.2022.0587 .