利克特量表
相似性(几何)
计算机科学
语义相似性
可靠性(半导体)
可扩展性
语义差异
产品(数学)
人工智能
自然语言处理
计量经济学
嵌入
心理学
营销
定性研究
排名(信息检索)
数据科学
评定量表
比例(比率)
情报检索
公司
市场细分
数据挖掘
相似
机器学习
消费者行为
精算学
计算语言学
知识管理
感知
语义学(计算机科学)
市场调研
秩(图论)
一致性(知识库)
作者
Bárbara Maier,Ulf Aslak,Luca Fiaschi,Nina Rismal,Katherine Fletcher,Christian C. Luhmann,Robert S. Dow,Kli Pappas,Thomas V. Wiecki
标识
DOI:10.48550/arxiv.2510.08338
摘要
Consumer research costs companies billions annually yet suffers from panel biases and limited scale. Large language models (LLMs) offer an alternative by simulating synthetic consumers, but produce unrealistic response distributions when asked directly for numerical ratings. We present semantic similarity rating (SSR), a method that elicits textual responses from LLMs and maps these to Likert distributions using embedding similarity to reference statements. Testing on an extensive dataset comprising 57 personal care product surveys conducted by a leading corporation in that market (9,300 human responses), SSR achieves 90% of human test-retest reliability while maintaining realistic response distributions (KS similarity > 0.85). Additionally, these synthetic respondents provide rich qualitative feedback explaining their ratings. This framework enables scalable consumer research simulations while preserving traditional survey metrics and interpretability.
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