Acne vulgaris is a common skin disorder occurring in over 80% of the adolescent population, with about half of individuals above the age of 25 years also affected.1,2 Acne, although a self-limiting condition, presents a challenge in terms of treatment to all health professionals, including pharmacists who often receive requests for products available over-the-counter (OTC). This is related to its effect on the appearance of patients and the associated emotional and psychological burden. Topical preparations are often the sole treatment for some patients, while other patients who consult with a dermatologist may also purchase OTC products to treat and clear their acne. Pharmacists thus have an important role to play in counselling about topical OTC products as well as providing non-pharmacological advice to patients with acne.