Organizational culture, knowledge sharing and organizational performance: a multi-country study

知识管理 组织学习 组织绩效 知识共享 组织承诺 组织文化 组织行为与人力资源 业务 组织发展 组织研究 计算机科学 公共关系 政治学
作者
Muhammad Mustafa Raziq,Qudsia Jabeen,Sharjeel Saleem,Mohamed Dawood Shamout,Samad Bashir
出处
期刊:Business Process Management Journal [Emerald Publishing Limited]
卷期号:30 (2): 586-611 被引量:5
标识
DOI:10.1108/bpmj-07-2023-0549
摘要

Purpose Drawing on the competing values framework, we look at the relationship of different organizational cultures (clan, hierarchy, adhocracy and market) with organizational performance. Furthermore, we examine the mediating role of knowledge sharing (attitude and behavior) in the organizational culture and organizational performance relationship. Design/methodology/approach We draw on survey data from 241 respondents working in the aerospace and aviation manufacturing and services firms in Pakistan (85), Turkey (65) and the United Arab Emirates (91). We employ structural equation modeling for data analysis. Findings Results suggest that knowledge sharing partially mediates the relationship between clan culture and organizational performance, and fully mediates the market culture and organizational performance relationship. Hierarchy culture is only positively related to organizational performance, while adhocracy culture shows no relationship with knowledge sharing, let alone organizational performance. Originality/value While knowledge sharing enhances organizational performance, there is limited knowledge with regard to the specific organizational culture(s) conducive to knowledge sharing and organizational performance. The study extends existing research on the topic and contributes by showing which cultures are more conducive to knowledge sharing and organizational performance and which are less.

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