Safety at work: A meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes.

工作投入 倦怠 心理学 工作态度 工作设计 差异(会计) 工作表现 人事心理学 荟萃分析 应用心理学 社会心理学 自治 工作满意度 工作分析 工作(物理) 业务 临床心理学 医学 工程类 内科学 政治学 会计 机械工程 法学
作者
Jennifer D. Nahrgang,Frederick P. Morgeson,David A. Hofmann
出处
期刊:Journal of Applied Psychology [American Psychological Association]
卷期号:96 (1): 71-94 被引量:1568
标识
DOI:10.1037/a0021484
摘要

In this article, we develop and meta-analytically test the relationship between job demands and resources and burnout, engagement, and safety outcomes in the workplace. In a meta-analysis of 203 independent samples (N = 186,440), we found support for a health impairment process and for a motivational process as mechanisms through which job demands and resources relate to safety outcomes. In particular, we found that job demands such as risks and hazards and complexity impair employees' health and positively relate to burnout. Likewise, we found support for job resources such as knowledge, autonomy, and a supportive environment motivating employees and positively relating to engagement. Job demands were found to hinder an employee with a negative relationship to engagement, whereas job resources were found to negatively relate to burnout. Finally, we found that burnout was negatively related to working safely but that engagement motivated employees and was positively related to working safely. Across industries, risks and hazards was the most consistent job demand and a supportive environment was the most consistent job resource in terms of explaining variance in burnout, engagement, and safety outcomes. The type of job demand that explained the most variance differed by industry, whereas a supportive environment remained consistent in explaining the most variance in all industries.
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