Formation of Human-Machine Trust in Smart Construction: Influencing Factors and Mechanisms

With the rapid advancement of digital technologies, smart construction has emerged as a transformative approach within the construction industry. Central to the success of human-machine collaboration is human-machine trust, which plays a critical role in safety, performance, and the adoption of intelligent systems. This study develops and empirically tests a comprehensive structural equation model to explore the formation mechanism of human-machine trust in smart construction. Drawing on the three-domain framework, five primary constructs—role cognition; controllability; technology attachment; equipment reliability; and autonomy—are identified across individual and system dimensions. The model also incorporates trust propensity and task complexity as contextual moderators. A questionnaire survey of 288 construction professionals in China was conducted, and partial least squares structural equation modelling (PLS-SEM) was employed to analyze the data. The results confirm that all five constructs significantly and positively influence human-machine trust, with role cognition and autonomy having the strongest effects. Furthermore, trust propensity positively moderates the impact of individual traits, while task complexity negatively moderates the effect of equipment characteristics on trust formation. These findings provide valuable theoretical insights and practical guidance for the design of trustworthy intelligent systems, which can foster safer and more effective human-machine collaboration in smart construction.