Part 1 Introduction - motivation and organizations: socio-technical systems theory organization structure organization structure and technology organizational climate the total organizational system people and organizations psychological models, individual and organization effectiveness. Part 2 Motivation theories and work behaviour: content and process theories implications for managers implications for organizations behavioural approaches the organizational behaviour modification system goal-setting setting realistic goals control theory equity an integration. Part 3 Work characteristics that motivate: tasks job characteristics and motivation task characteristics the job (task) characteristics combined socio-technical systems approaches to job design redesigning jobs job context characteristics. Part 4 Measuring motivation in organizations: three case studies on measuring organization motivation uses of measuring motivation in organizations financial implications of measuring motivation practical aspects of measuring motivation. Part 5 Job and work design as planned change: the rationale of job design four main contextual influences on job design different types of job enrichment job and work design as planned change an evaluation of job design. Part 6 Job and work design - some examples: goal setting and job design forms of job and work design the impact of new technology work groups established and greenfield sites an overview. Part 7 Motivation at work: the importance of motivation individual differences in motivations sex and motivation managerial action and motivation conclusion.