| 标题 |
 The Effect of Types of Service Recovery and Chronic Regulatory Focus on Customer Affective Reaction and Word of Mouth: The Case of the University and Graduate Students |
| 网址 | |
| DOI | |
| 其它 |
期刊：The Tourism Sciences Society of Korea 作者：Seo-Yeon Jang; Yeong-Gug Kim 出版日期：2015 |
| 求助人 | |
| 下载 |
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