Beyond the virtual classroom: integrating artificial intelligence in online learning

In recent years, the rapid advancement of artificial intelligence (AI) technology has created new possibilities for designing and developing diverse learning experiences. Given the capabilities of this new generation of generative AI tools represented by ChatGPT, it is no surprise that many online instructors are simultaneously amazed and alarmed when considering the implications for online learning. Researchers have found that generative AI tools like ChatGPT have promising applications in interpreting educational questions and generating solutions, improving learning outcomes as well as enhancing student engagement, emphasizing academic integrity, and assisting with assessment design. Still, embracing this AI chatbot requires a thorough understanding of its affordances and limitations. In this reflection, we problematize the questions around the use of generative AI for education. We explore the design principles and strategies for creating successful AI-enhanced online learning experiences while considering ethical and social issues of generative AI in online learning.