Application of Erlang Queuing Model in Airport Passenger Terminals

Using the basic knowledge of random process and queuing theory,analyses the performance and parameters of Erlang queuing model,and gives its scope of the application in airport terminals.Through computation of examples,researches distinction between single-queuing model and multi-queuing model,provides the theory basis for passenger organization and the area design in the Check-in hall,and promotes queuing theory in airport terminals design.