Standardization and Visualization of the Surgical Time-Out

检查表 审计 标准化 心理干预 患者安全 PDCA公司 医学 质量管理 员工敬业度 干预(咨询) 护理部 过程管理 医学教育 心理学 计算机科学 运营管理 业务 医疗保健 工程类 管理制度 公共关系 会计 经济 政治学 认知心理学 经济增长 操作系统
作者
Brittany E. Levy,Wesley S. Wilt,Sherry Lantz,Erik Ballert,Andrew J. Harris
出处
期刊:Journal of Patient Safety [Lippincott Williams & Wilkins]
卷期号:19 (7): 453-459
标识
DOI:10.1097/pts.0000000000001156
摘要

Introduction The time-out (TO) can prevent adverse events but is subject to TO engagement. We hypothesize transforming the TO to an auditable, active process will improve compliance and engagement. Methods The passive nature of the current TO was identified as a potential safety issue on staff patient safety culture surveys. Subsequently, the Time Out Engagement and Standardization quality improvement initiative was developed and included a whiteboard checklist to be used in the operating room. As a baseline, 11 TOs were audited concerning engagement and content. Key stakeholders were engaged to determine potential interventions. A TO consisting of 15 elements using a TO whiteboard checklist with role-specific objectives was developed. Plan, Do, Study, Act cycles commenced. After implementation, 17 TOs were audited based on engagement and content. Results Before intervention, engagement varied with nurse participating in 100% compared with anesthesia provider or surgeon participating in 18%. No TO included all 15 elements and only 13% of elements included in all TOs. After implementation of Time Out Engagement and Standardization, anesthesia and surgeon who participated increased to 100% and 76.5%, respectively ( P < 0.0001, P = 0.006). The 15 standardized elements of the TO were discussed in 90% of cases. Overall, preintervention 88 elements (57.1%) were completed across all TOs, while postintervention 243 elements (98.8%) were completed ( P < 0.001). Conclusions We identified a need for increased engagement of the TO based on staff concerns, which were verified through auditing. Implementation of a team-driven intervention and 3 rapid Plan, Do, Study, Act cycles led to measurable improvement of the surgical TO.
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