A decision support model to assess organizational resilience in the textile industry

Organizational resilience refers to its capability to quickly rebound after a series of unwanted man-made or natural disasters. It is necessary for an organization in the 21st century to have the resilience capability to achieve its goals. This research evaluates the factors that affect the organizational resilience of the textile industry. Using the textile industry of Bangladesh's emerging economy, an empirical multi-criteria decision-making approach is performed to enhance organizational resilience. Initially, a total of 15 factors were selected by reviewing the literature and expert opinions. Then, seven resilience factors are selected by a report of the survey. A questionnaire was made for the purpose of the survey and sent to the various experts of different textile industry companies. Finally, the seven resilience factors are prioritized by the Best-Worst method to know each factor's influence in achieving organizational resilience. The general insight drawn from the analysis indicates that teamwork, planning, and decision-making are the prime factors contributing to enhancing the resilience of the textile industry, while innovation and creativity have relatively less impact on developing a resilient textile industry.