业务
差异(会计)
认证
探索性研究
人群
知识管理
技术变革
过程(计算)
实证研究
营销
质量(理念)
生产力
创新过程
在制品
经济
管理
计算机科学
社会学
哲学
宏观经济学
人类学
会计
操作系统
认识论
计算机安全
作者
Mary J. Benner,Michael L. Tushman
摘要
This research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance incremental innovation at the expense of exploratory innovation. We tested our hypotheses in a 20-year longitudinal study of patenting activity and ISO 9000 quality program certifications in the paint and photography industries. In both industries, the extent of process management activities in a firm was associated with an increase in both exploitative innovations that built on existing firm knowledge and an increase in exploitation's share of total innovations. Our results suggest that exploitation crowds out exploration. We extend existing empirical research by capturing how process management activities influence the extent to which innovations build on existing firm knowledge. We suggest that these widely adopted organizational practices shift the balance of exploitation and exploration by focusing on efficiency, possibly at the expense of long-term adaptation.
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