How social media influencer collaborations are perceived by consumers

影响力营销 感知 情感(语言学) 社会化媒体 多样性(控制论) 广告 心理学 业务 营销 政治学 计算机科学 市场营销管理 关系营销 沟通 神经科学 人工智能 法学
作者
Veronica L. Thomas,Kendra Fowler,Faegheh Taheran
出处
期刊:Psychology & Marketing [Wiley]
卷期号:41 (1): 168-183 被引量:3
标识
DOI:10.1002/mar.21918
摘要

Abstract Within the social media community, influencers engage in a variety of collaborative practices such as tagging, reposting content from, or forming partnerships with other influencers and brands. While such collaborative efforts are a known practice, less is understood about how influencer collaborations affect consumers' perceptions of the partnering influencers, specifically when a status differential exists within the collaboration. We suggest that such collaborative practices, specifically those where the focal influencer has a higher status than the collaborating partner, may help to weaken consumers' perceptions that the influencer's actions are purely self‐focused. A pilot study, analyzing both influencer–influencer collaborations and influencer–brand collaborations, provides evidence that influencers engage in collaborations with other influencers and brands of different status levels. Two studies then support our theorizing that influencers who collaborate with lower‐status influencers are perceived as less self‐serving and more altruistic, while influencers who collaborate with lower‐status brands are only perceived as less self‐serving. This suggests that, for influencers who desire to enhance how consumers perceive them, an effective strategy is to engage in collaborations with either a lower‐status influencer or brand.

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