The Effects of Customer’s Relational Benefits on Continuous Usage Intention of Technology-Based Self-Service : Focusing on Types of Technology-Based Self-Service
作者
전남대학교 대학원 경영학과 박사과정,Hyoa Jeon,Kyung-Ae Kim,Sang Hee Kim
出处
期刊:Journal of Marketing Management Research日期:2018-01-31卷期号:23 (1): 27-49被引量:1