Trust in and with Artificial Intelligence

With the advent of the Artificial Intelligence (AI) era in organizational research, conventional trust theories may no longer be suitable for AI-related situations. AI is neither another type of human nor completely beyond human as an objective. To cope with the dramatic changes and opportunities that AI brings about, we develop a new framework of AI-related trust from two main perspectives: (1) the trajectory and dimensions of how people develop trust in AI, and (2) the upward spiral pattern and dynamic process of developing trust with AI. We also provide suggestions for future research.