Unveiling job satisfaction among NPOs’ employees: the impact of high involvement work practices and the intervening role of job crafting

Purpose This study aims to investigate the impact of high-involvement work practices (HIWPs) on job satisfaction, exploring the mediating role of job crafting through the lens of the Job Demand-Resource (JD-R) Model and the Conservation of Resource (COR) Theory. Design/methodology/approach Data were gathered in two waves from 270 paid employees working in 30 nonprofit organizations and were analysed through structural equation modelling. Findings The findings demonstrated that HIWPs have a robust positive effect on job crafting and job satisfaction. Besides, job crafting strengthened employees’ job satisfaction and partially mediated the favourable effect of HIWPs on job satisfaction. Practical implications This study provides practical insights into how organizations can promote job crafting and enhance job satisfaction by implementing HIWPs. Originality/value Considering the dearth of studies on the relationships between HIWPs with job crafting and job satisfaction in the nonprofit sector worldwide and in the Eastern sittings, this study is distinct by novelty as it plugs several gaps within the literature of non-profit sector and strategic human resource management.