系统回顾
灰色文学
斯科普斯
采购
主题分析
样品(材料)
推荐系统
消费者行为
专题地图
心理学
科学文献
知识管理
营销
计算机科学
数据科学
大数据
管理科学
市场调研
模式(遗传算法)
自我报告研究
人气
文献计量学
社会学
同行评审
信息隐私
人工智能应用
定性研究
数据收集
业务
作者
Pallavi T S,Chithambar Gupta V
出处
期刊:
日期:2026-10-25
卷期号:5 (4): 901-934
标识
DOI:10.56879/ijbm.v5i4.157
摘要
Artificial intelligence recommendation systems now shape how consumers discover and evaluate products online, yet research on their influence on purchase intention remains scattered across theories, contexts and methods. This study presents a systematic literature review following the Scientific Procedures and Rationales for Systematic Literature Reviews protocol. A Scopus search covering January 2015 to March 2026 returned 1,779 records, which were screened to 397 and then to a final sample of 112 peer reviewed journal articles. The sample was analysed through bibliometric mapping in VOSviewer and Biblioshiny, including keyword co-occurrence, thematic maps and thematic evolution, and through the Theory, Context, Characteristics and Methodology (TCCM) framework. The literature draws mainly on the Stimulus Organism Response model, the Technology Acceptance Model, the Unified Theory of Acceptance and Use of Technology, and trust theory. Most studies report that personalization, recommendation quality, transparency, explainability and trust are associated with stronger purchase intention, while privacy concerns, perceived manipulation and algorithmic bias weaken acceptance. Research is concentrated in e commerce and technologically advanced markets and relies mainly on cross sectional surveys and structural equation modelling. The review identifies gaps in explainable and ethical AI, consumer resistance, emerging market and cross-cultural evidence, and longitudinal and experimental designs, and it proposes a structured agenda for future research. Findings concern intentions rather than observed purchasing and reflect a single database.
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