Mass transfer effects on the kinetics of 1,2-dibromoethane (EDB) reduction by zero-valent iron (ZVI) in batch reactors, a laboratory scale packed-bed reactor, and a pilot scale packed-bed reactor are described. EDB was debrominated by ZVI to ethylene and bromide. EDB sorption to the cast iron surface was nonlinear and was described by a Langmuir equation. Laboratory scale column studies showed a nonlinear dependence of EDB removal on flow rate and initial EDB concentration. A nonequilibrium model of EDB sorption and reaction dependent on mass transfer was constructed using the laboratory scale data. The model was verified using data from a larger pilot scale packed-bed reactor that was used to remove EDB from contaminated groundwater. The data showed two distinct removal processes, an initial rapid phase dominated by mass transfer followed by a slower phase where surface reactions dominated. The model successfully predicted the transition from mass transfer controlled to surface reaction controlled conditions in the pilot scale data.