透视图(图形)
倦怠
情感劳动
情绪衰竭
心理学
社会心理学
应用心理学
知识管理
计算机科学
临床心理学
人工智能
出处
期刊:Proceedings of the 2018 3rd International Conference on Education, E-learning and Management Technology (EEMT 2018)
日期:2018-01-01
标识
DOI:10.2991/iceemt-18.2018.132
摘要
Child abuse is frequent and kindergarten teachers have become a hot topic of social concern.After the hot spot occurred, people criticized the responsible person while ignoring the analysis of the nature of the event.This article first combed the related studies of emotional labor theory, job burnout and social support.After careful comparison, three scales were selected: emotional labor scale, MBI job burnout scale and social support evaluation scale.The research concluded that the surface play in the three dimensions of emotional labor is positively related to job burnout and the deep play and natural behavior are negatively related to job burnout.Social support plays a moderating role in emotional labor and job burnout.
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